Returns & Exchanges
At NoorlyTM, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all items in their original condition. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Initiate Your Request
Log into your NoorlyTM account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location near you.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing